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Database Design News, Issue #28 - On Customer Service and DB Professionals
September 06, 2006

On Customer Service and DB Professionals

On Customer Service and DB Professionals

Fellow IT Professional,

In this issue, I would like to point out a great article/definition on Cusomer Service fundamentals:

Last night I took the time to read an excellent article by Erwin Steneker on the correct definition of Customer Service. In my opinion, he is a guru on the subject, and I believe you will benefit from studying his complete website. You can read it here.

I think it is very important that we treat our customers according to Erwin's attitude. Please read it and, if necessary, rethink how you should treat your customer.

Also, I hope you enjoyed my free ebook on entity relationship modeling when you signed up for this newsletter.

For those of you who are into the design of solid databases (aren't we all :-), I recommend that you consider the ebook on Database Normalization.

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That's all for now!

Alf Pedersen
Database Design Resource main page.

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